Got a solicitation in the mail from Stamps.com urging me to join their service, to try it out, get $45 free postage and a free postal scale, blah blah blah...
what they don't tell ya is that you get $5 up front and the other $40 ya get when ya sign up for their $15.99/month service, and that's when ya get the "free" scale too...
so i wanted to cancel...amazing how these companies (AOL's notorious for it) make it so difficult to cancel a subscription...
particularly when it comes to actually finding a NUMBER to call to cancel...so, if anyone's looking to cancel a stamps.com account, here's the info, from http://www.stamps.com/cancel/:
To close your account, please contact Customer Support at 1-888-434-0055, Monday - Friday, 6 am - 6pm (PST). Thank you for your patience.
i'm sure the "thank you for your patience" comment comes from the fact that customers get aggravated as hell trying to find the damned number...
so i called the number...went through 3 menus to get to talk to a person...of course, then i was on hold...8 minutes...no doubt people get annoyed and hang up...
thankfully, when i did talk to a person, she didn't attempt to keep me on the phone for 29 minutes begging me to reconsider my cancellation...so they're definitely better than AOL in that regard...
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